Terms of Service

Effective Date: June 2025

1. Acceptance of Terms

By using Zonder Naam's services, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree, do not use our services.

2. Services Provided

Zonder Naam offers outsourcing teams, website and SaaS creation, social media management, and company formation services. Details of specific services, deliverables, and timelines are outlined in separate agreements or proposals.

3. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information necessary for service delivery.
  • Respond promptly to communications and requests.
  • Comply with all applicable laws and regulations related to your use of the services.

4. Payment Terms

Payment terms, fees, and schedules will be defined in individual contracts or proposals. Late payments may incur interest or suspension of services.

5. Intellectual Property

  • All intellectual property rights in the work produced by Zonder Naam remain the property of Zonder Naam until full payment is received.
  • Upon full payment, ownership rights are transferred to the client unless otherwise agreed.
  • You grant Zonder Naam the right to use project materials for portfolio and promotional purposes unless explicitly prohibited.

6. Confidentiality

Both parties agree to keep confidential all non-public information received during the course of the agreement. This obligation survives termination of services.

7. Limitation of Liability

To the maximum extent permitted by law, Zonder Naam is not liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services. Our total liability shall not exceed the fees paid by you for the relevant services.

8. Termination

Either party may terminate the agreement with written notice if the other party breaches material terms and fails to remedy within 30 days. Upon termination, outstanding fees become immediately payable.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom. Any disputes arising shall be resolved through negotiation, mediation, or arbitration before seeking court action.

10. Amendments

Zonder Naam reserves the right to amend these Terms at any time. Clients will be notified, and continued use constitutes acceptance of changes.

11. Contact Information

For any questions or concerns regarding these Terms, please contact:
Email: hello@zondernaam.co

Service-Specific Terms

Terms for Outsourcing Teams

1. Service Description

Zonder Naam provides remote outsourcing teams or individual agents to support startups, founders, and small businesses with scalable workforce solutions tailored to client needs.

2. Engagement and Scope

Clients will receive qualified team members whose roles and responsibilities will be agreed upon in a separate engagement document. Zonder Naam manages recruitment, onboarding, and supervision.

3. Client Responsibilities

Clients must provide clear task descriptions, workflows, and timely feedback. Communication channels will be established to coordinate work efficiently.

4. Fees and Payment

Fees are invoiced monthly or as agreed in the contract. Payment is due within the specified terms. Late payments may result in suspension of services.

5. Confidentiality and Data Security

Zonder Naam ensures all agents adhere to confidentiality agreements and data security protocols. Clients should notify Zonder Naam of any sensitive information to handle with additional care.

6. Termination

Either party may terminate with 30 days' notice. Early termination fees or penalties may apply as outlined in the contract.

7. Liability

Zonder Naam is not liable for indirect damages caused by outsourcing team actions. The company's liability is limited to fees paid for the relevant service period.

Terms for Website & SaaS Creation

1. Service Description

Zonder Naam designs, develops, and deploys websites and SaaS applications tailored to client requirements, including design, functionality, and hosting setup.

2. Project Scope and Deliverables

Detailed specifications, milestones, and deliverables will be documented in a project proposal or contract. Any changes beyond the scope may require additional fees.

3. Client Cooperation

Clients must provide timely content, feedback, and approvals. Delays in client input may impact delivery timelines.

4. Payment Terms

Payments are structured as deposits and milestone-based installments. Final delivery occurs after full payment unless otherwise agreed.

5. Intellectual Property

Ownership transfers upon full payment. Zonder Naam retains rights to reusable components unless agreed otherwise.

6. Warranty and Support

Zonder Naam provides a limited warranty period for bug fixes and minor adjustments. Ongoing maintenance is available under separate agreements.

7. Termination

Either party may terminate for breach of terms with written notice. Work completed up to termination is payable.

8. Liability

Zonder Naam's liability is limited to direct damages and fees paid. No liability for indirect, incidental, or consequential damages.

Terms for Social Media Management

1. Service Description

Zonder Naam manages social media accounts, including content creation, posting, community engagement, and analytics reporting.

2. Scope of Services

Services include agreed platforms, content types, posting frequency, and engagement tactics, defined in the service agreement.

3. Client Cooperation

Clients must provide brand guidelines, approvals, and any required assets promptly.

4. Fees and Billing

Monthly fees are payable in advance. Additional campaigns or services are billed separately.

5. Content Ownership

Clients retain ownership of their brand content. Zonder Naam may use anonymized performance data for internal purposes.

6. Confidentiality

All client information and account credentials are kept confidential and secure.

7. Termination

Services can be terminated with 30 days' written notice. No refunds for fees already paid.

8. Liability

Zonder Naam is not responsible for platform outages or third-party changes affecting performance.

Terms for Company Formation

1. Service Description

Zonder Naam provides company registration services, including formation in the United Kingdom, with a UK business address.

2. Scope of Services

Services include company name reservation, registration with relevant authorities, and provision of a UK address. Additional services such as document filing and compliance support are offered separately.

3. Fees and Payment

The standard fee for company formation is USD 120, payable upfront.

4. Client Responsibilities

Clients must provide accurate personal and business information for registration. Delays or inaccuracies may affect processing times.

5. Legal Compliance

Zonder Naam facilitates the registration process but does not provide legal or tax advice. Clients are responsible for ongoing compliance.

6. Confidentiality

All client information is handled confidentially and used solely for company formation purposes.

7. Termination and Refunds

Formation services commence upon payment and cannot be canceled once the registration process has begun.

8. Liability

Zonder Naam is not liable for delays or rejections by government agencies. Liability is limited to the fees paid for the service.